By visiting our ProDriverHR Site or providing us with your personal information, you consent to the collection, processing, and storage of your personal information as described in this Privacy Statement.
ProDriverHR collects, processes, and retains information about you when you visit our Site. You may choose to provide us with information, such as your name, email address, company information, street address, telephone number, or other information, to access protected information on our Sites or so we can follow up with you after your visit. We may combine other publicly available information related to the organization from which you work for with the information that you provide to us. ProDriverHR or ProDriverHR service providers may observe your activities, interactions, preferences, transactional information, and other computer and connection information (such as IP address) relating to your use of our Sites and our services. We may also use log files, cookies and similar technologies to collect information about the pages you view, links you click on, and other actions you may take when accessing our Sites, services, or emails. For more information about our use of these technologies and how to control them, see our Cookies and Similar Technologies section below. We may collect and store this information and combine this information with other personal information you may have provided.
ProDriverHR does not share or distribute any customer data except as may be provided in the contractual agreement between ProDriverHR and customer, or as may be required by law.
This Privacy Statement does not apply to ProDriverHR’s assessment and/or training websites, which are governed by separate privacy policies directed to candidates or learner’s who have been asked to complete one or more of the ProDriverHR Assessments or Training Programs.
Our sites contain business-related content and are specifically aimed at and designed for use by adults. We do not knowingly solicit or collect personal information from or about individuals under the age permitted in the country where a ProDriverHR customer resides.
Use of Your Information
ProDriverHR uses the information we collect about you to:
• Provide you with access to the ProDriverHR Site and any support you may request;
• Respond to your inquiries or fulfill your requests;
• Diagnose website technical problems;
• Send you information that we believe may be of interest to you, such as product announcements, newsletters, educational materials, and upcoming events;
• Send you administrative information such as notices related to product, service, or policy changes;
• Understand how our ProDriverHR Site and services are being used;
• Personalize your experience on our ProDriverHR Sites and present products or features that are tailored to your interests;
• Prevent, detect, mitigate, and investigate fraudulent or illegal activity; and
• As described to you when we collect the information.
Disclosure of Information
ProDriverHR does not share, sell, rent, or trade personal information collected through its ProDriverHR Site with third parties for their sole promotional purposes or as otherwise outlined in this Privacy Statement. ProDriverHR may share information with third party service providers contracted to provide services on our behalf. These third party service providers may only use information we provide to them as requested and instructed by ProDriverHR. ProDriverHR may share information with third parties who resell the ProDriverHR service and/or provide value added services.
ProDriverHR may offer solely or jointly with third parties, webinars, white paper downloads, or other services related to ProDriverHR offerings or services. We may share your contact information and product interest in these offering or services with third parties to communicate with you.
ProDriverHR also may share aggregate or anonymized information with third parties, including advertisers, investors, and partners. Aggregate or anonymized information does not contain any information that can be used to directly identify you and its use and disclosure is not subject to the terms of this Privacy Statement.
International Transfers of Your Information
ProDriverHR operates the Site in Canada. Depending on your country of residence, the submission of information to our ProDriverHR Sites may involve the transfer of such information to Canada. When you provide personal information to ProDriverHR, you consent to the processing and transfer of your information within Canada. Personal information collected by ProDriverHR may be stored and processed in Canada or in any other country where ProDriverHR or its affiliates, subsidiaries or third party service providers maintain facilities. Privacy laws in these countries may not provide protections equivalent to those of your country of residence.
The European Union (“EU”) General Data Protection Regulation (Article 44) stipulates that a transfer of personal data to a country outside the EU may take place where the European Commission has decided that the country in question ensures an adequate level of protection and such transfers do not require any specific authorisation. The European Commission has the power to determine, on the basis of Article 45 of Regulation (EU) 2016/679 whether a country outside the EU offers an adequate level of data protection, whether by its domestic legislation or of the international commitments it has entered into. The European Commission has recognized that Canada is providing adequate protection. Directive 95/46/EC of the European Parliament the European Commission confirmed that Canada’s Personal Information Protection and Electronic Documents Act provides adequate protection of the personal data of European citizens. See European Commission’s data protection website for confirmation.
Cookies and Similar Technologies
We, and our third party partners use these technologies to provide certain features on our website, to display advertising based on your web browsing activities, and/or to store content information and preferences. Various browsers may offer their own management tools for removing these technologies.
Choices About Use of Your Information
We believe that it is important to give you choices about the use of your information. We will use your information as described in this Privacy Statement or any service-specific data protection notice. If we want to use your information for a purpose not described in this Policy, we will obtain your consent first.
We will respect your wishes not to receive, or to stop receiving, marketing communications. You can change your marketing preferences by contacting us as described below. If you provided us with your email address in order to receive such communications, you can opt out at any time by using the unsubscribe links or instructions at the bottom of our emails. Please note that we will continue to send you service-related communications regardless of any such request. We will not share or sell your information and personal details with third parties (for the avoidance of doubt, other than subsidiaries and/or affiliates) for their own promotional or marketing purposes unless you give us consent to do so and where permitted by applicable law.
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Without a common industry or legal standard for interpreting DNT signals, ProDriverHR does not respond to browser DNT signals. We will continue to monitor further development of a DNT standard by the privacy community and industry.
Some online advertising uses information collected about your web browsing behavior such as the pages you have visited or the searches you have made. This information may be used to display more relevant advertisements and content to you on the ProDriverHR website and non-ProDriverHR websites. The information collected is linked to an anonymous cookie ID (alphanumeric number); it does not include any information that could be linked back to a particular person, such as their name, address or credit card number. The information used for targeted advertising may come from ProDriverHR or through third-party ad networks.
The ProDriverHR Site contains links to other sites that ProDriverHR does not own or control and whose privacy practices may differ from those of ProDriverHR. Please be aware that ProDriverHR is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our ProDriverHR Sites. We recommend that you read the privacy statement of each website that collects personal information, as their privacy statement will govern any personal information you submit to those sites. This Privacy Statement applies only to information collected by the ProDriverHR Site.
We post customer testimonials on our Site that may contain personal information such as the customer’s name. We obtain the customer’s consent prior to posting the testimonial to post their name along with their testimonial. If you wish to request the removal of your testimonial, contact us at privacy@ProDriverHRhr.com.
Social Media Features and Widgets
Our Sites may include social media features, such as YouTube videos, the Facebook Like button, and widgets such as the Share this button or interactive mini-programs that run on our ProDriverHR Site. These features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our ProDriverHR Site. Your interactions with these features are governed by the privacy statement of the company providing it.
ProDriverHR employs industry standard security measures to ensure the security of information. However, the security of information transmitted through the Internet can never be guaranteed. ProDriverHR is not responsible for any interception or interruption of any communications through the Internet or for changes to or losses of information. Users of the ProDriverHR Site are responsible for maintaining the security of any password, user ID, or other form of authentication involved in obtaining access to password protected or secure areas of any ProDriverHR Site. In order to protect you and your information, ProDriverHR may suspend your use of a website, without notice, pending an investigation, if any breach of security is suspected. Access to and use of password protected and/or secure area of any ProDriverHR site is restricted to authorized users only. Unauthorized access to such areas is prohibited and may lead to criminal prosecution.
If at any time after registering for information, your personal information changes or you change your mind about receiving information from us, send us a request specifying updated information or your new choice. Simply send your request to or postal mail at the contact information listed below. Use the same email address if you do not wish to receive our newsletters.
If you have any questions regarding our Privacy Statement or if you need to update, change or remove information, you can do so by contacting or by regular mail addressed to:
Attn: Managing Partner
Second Floor, 110, 190 Carleton Drive
St. Albert, Alberta
Canada, T8N 6W2
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us via the information above. We will respond to your request to access or delete your information within 30 days. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you have any privacy or data use concerns that we have not addressed satisfactorily, please contact our Managing Partner at the email or mailing addresses set out above under Contact Us.
Changes to this Privacy Statement
We reserve the right to change or update this Privacy Statement at any time. Changes to the Privacy Statement will be posted on this website and links to the Privacy Statement will indicate that the statement has been changed or updated. We encourage you to periodically review this Privacy Statement for any changes. Your continued use of our Sites following such posts or notices will signal your acceptance of such changes.
Last Updated: January 2, 2019